Conflict at Work, Negative Emotions, and Performance: A Diary Study

Emotions at work

We present a goal and belief model of emotions and on this basis we classify the emotions people feel while at work. Among “individual” emotions we distinguish the so-called primary emotions and their “families” from cognitive emotions like curiosity and boredom; among “social” emotions we include those linked to attachment, Image and Self-Image, and the Image of the Other. We describe an empir...

the study of work-family conflict and family-work conflict due to work alienation

this paper aims at studying the effects of work/family conflict and family/ work conflict as a result of work alienation. some theories of goffman, duxbury and higgins, kirchmeyer and cohen, merton, inglehart and faunce are applied in the study. the research is conducted through a survey method. stratified random sampling has been used for selection of the samples. main data collection method f...

The Psychological Health Benefits of Accepting Negative Emotions and Thoughts: Laboratory, Diary, and Longitudinal Evidence.

Individuals differ in the degree to which they tend to habitually accept their emotions and thoughts without judging them-a process here referred to as habitual acceptance. Acceptance has been linked with greater psychological health, which we propose may be due to the role acceptance plays in negative emotional responses to stressors: acceptance helps keep individuals from reacting to-and thus...

When regulating emotions at work pays off: a diary and an intervention study on emotion regulation and customer tips in service jobs.

We investigated the relationship between deep acting, automatic regulation and customer tips with 2 different study designs. The first study was a daily diary study using a sample of Dutch waiters and taxi-drivers and assessed the link of employees' daily self-reported levels of deep acting and automatic regulation with the amount of tips provided by customers (N = 166 measurement occasions nes...

A Cross-Cultural Study about Positive and Negative Emotions and Its Relation to Health and Well-being